Pro Tips and FAQs

What is the Queenstown Trail like?

The Queenstown Trail is a 130 kms network of mountain biking and walking trails around the Wakatipu Basin.

It connects some of the regions premier destinations; particularly Queenstown with Arrowtown and the Gibbston wine region.

On the trail you can expect to see stunning river gorges, dramatic alpine scenery, historic gold-mining relics, suspension bridges, and crystal clear lakes.

Come and see for yourself why the Queenstown Trail is New Zealand’s most popular Great Ride – Ngā Haerenga

 

How difficult is the trail to ride?

The Queenstown Trail is easy mountain biking; most of the 130kms network is grade 2 or 3 (small sections are grade 4).

By easy, we mean mostly smooth, predictable, and very well-maintained trail. It’s surface is made of gravel making it excellent for riding any time of year. Most sections are wide enough for riders to pass side-by-side (2 metres +).

There is a combination of flat and hilly terrain. Though most of the is undulating, some of the hills are quite steep but not too long.

If you’re unfamiliar with mountain biking or concerned about the hills, we recommend upgrading to an Electric-bike. These pedal-assisted bikes take the sting out of any hill and guarantees you to have an awesome riding experience!

What happens if there's bad weather on the day?

We generally make a weather call on the day as often it turns out not as bad as the forecast suggests.

If you are uncertain in the morning, give us a call around 8:15am and we will discuss options – generally we firstly try to re-schedule and if that isn’t possible we do refund.

Will I be riding on busy roads with cars?

No. The Queenstown Trail is 130 kms of mountain biking and walking trails. Your ride will mostly be on these trails and away from built up areas.

The few short sections that are on sealed roads are all quiet, rural roads with very low volumes of traffic.

What are the advantages of an Electric-bike?

Electric-bikes enable you to ride further, faster, and with less effort than a regular mountain bike.

These pedal-assisted bikes help you along with 3 different power settings, taking the sting out of the hilly sections of trail.

Our team will give a full explanation about how to operate these Electric-bikes efficiently to get the most out of your ride.

Electric-bike upgrades are available on all of our rides and tours.

 

Which of your self-guided rides or bike tours are best suited for my group?

We’ve designed rides suitable for all ages and riding abilities; from less experienced riders keen for a shorter, flatter ride, to those who want a challenging day in the saddle.

Our self-guided rides (such as Bike The Wineries, Arrowtown to Gibbston, or Arrowtown to Queenstown) are designed for independent riders. They allow you to explore the best parts of the Queenstown Trail, with bike hire and transport included.

We also offer driver and vehicle supported bike tours (such as the half day Bike The Bridges tour or the full day The Basin Explorer tour), guaranteeing you a carefree biking experience.

Follow these links for full details about what you can expect from each.

If you’re still unsure, flick us an email (info@aroundthebasin.co.nz) or call us (027 952 5801) to discuss options.

Do you have options for kids to ride?

Yes – we regularly have families with young children out riding with us!

For the kids we have 16″, 20″, or 24″ Mountain Bikes available. For infants we have Trailers or Half-Bikes/Tag-Alongs. We highly recommend the combo of a Trailer being towed by an Electric Mountain Bike (pictured). They’re stable and safe, and can fit one infant (<40kg) or two small infants (<20kg).

 

 

The Arrowtown to Gibbston self-guided ride is an excellent option for families. It’s around 15kms of amazing mountain biking scenery and an achievable adventure for children.

Another option is the Beach To Bay. This is our easiest self-guided ride and departs twice each day. It includes a short shuttle and your family can ride back to our shop at your own pace.

Where is Around The Basin’s shop located?

9 Duke Street in central Queenstown (our shop)

Where is the best place to park?

Parking in Queenstown can be difficult. Please plan to check-in to our shop (9 Duke Street) at the time stated when you booked, as our shuttles will depart on time.

There is paid all day parking on Man Street, Boundary Street, and Ballart Street in central Queenstown (all are a 5 mins walk to our shop).

There is free all day parking on Park Street and inside the Queenstown Gardens (both are a 10 mins walk). There are also a limited amount of spots on Robins Road and Lake Esplanade (both a 10-15 mins walk).

Please note there is no all day parking on either Duke Street (location of our shop) or on Shotover Street.

“I’m not sure if I’ve booked the right sized bike”

At the time of booking we usually ask for each of the rider’s heights to allocate the correct sized bike frames. We don’t want a team of basketball players riding on XS bikes!

On the day you will be fitted to your bike by our experienced team (the bikes all have adjustable seat posts). If you’re uncertain what bike size to book, email or call us and we can help advise.

Which of the wineries in Gibbston would you recommend visiting?

There are 8 wineries, 2 breweries, and many place to eat in Gibbston, each with their own unique features. On the day our team will give personal recommendations suited to your group to enjoy this world-class food and wine region.

Follow the link below for contact details, website links, and a short description of each of the Gibbston wineries:

aroundthebasin.co.nz/eat-drink

 

Can you accommodate for large groups?

Absolutely!

We regularly have large groups ride with us for work conferences, birthday parties, family trips, stag/hen do’s, etc.

Flick us an email (info@aroundthebasin.co.nz) and we can help you with the logistics of planning your ride.

If you’re planning to visit the wineries in Gibbston (groups of 6 people or more), you’ll need to phone ahead as some of the smaller wineries need to be notified in advance.

What should I bring for the ride?

  • Comfortable, athletic clothing
  • A lightweight jacket
  • Water bottle (the bikes have bottle cages)
  • Sunglasses
  • A small backpack per group (you decide who will be the pack-mule!)

We provide the bike helmets and some sunscreen (at the start of your ride – BYO if you want to re-apply).

In winter a good jacket and warm pair of gloves are recommended.

How will I navigate the trail?

We have produced an excellent map of the trail to help you get the most out of your ride. On the day our team will give a detailed explanation of the trail, with a few local insights and point out some hidden gems.

The trail is also signposted very well, with colour-coded arrows and distance markers along the trail. Only a real numpty would get lost!

 

Can we still ride in winter?

Yes! We operate every day of the year, apart from 25th December.

We find winter can be the best time of year for riding the Queenstown Trail. We often get fresh mornings and beautiful blue sky afternoons. The snow is usually much higher up on the mountains and never settles on the trail itself.

As the trail is a gravel surface, it also drains really well. Even after a period of wet weather the trail is still perfect for riding.

Check out our winter rides for our rides over the winter schedule (1st May to 31st September).

 

Do I have to ride at the same pace as others booked on the same tour?

No. You are free to ride at your own pace, you just have to make sure you reach your destination before the time stated.

How can I give feedback about my ride?

Let us know the high and lows of your riding experience.

You can leave us a review:

or flick us an email on info@aroundthebasin.co.nz