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Our Bike Shop Has Moved
From 10 Oct 2023, you’ll find us at our new shop: 3 Searle Lane, Queenstown.
The Queenstown Trail meanders around the Whakatipu Basin, connecting Queenstown with Arrowtown and the Gibbston Wine Valley
Travel by bike through this majestic glacially-carved landscape on gentle gravel trails. Ride alongside rivers and lakes while taking in the magical mountain views.
Around The Basin have been operating bike hire and bike ride packages on the Queenstown Trail for over 10 years. We have crafted our rides to allow you to access the best parts of the trail and see twice as much by only riding in one direction.
Let us get you sorted with everything you need for your best day out around Queenstown.
Queenstown's Most Popular Bike Rides
Arrowtown To Queenstown
A day of adventure!
Bike The
Wineries
Explore our winery rides here!
Arrowtown To
Gibbston Valley
Gentle riding on a stunning trail
Our Customer Reviews
We had the best time doing a 3 day bike packing trip on the Queenstown trail. Everyone was super helpful with helping us get started, recommending routes to take and setting up our bikes. It was a very easy process and super affordable!Only recommendation would be to push for more bike packing camp spots along the way- I think more people would love this as an option rather than having to go back into Queenstown for the night.Thanks for creating such a great experience for travellers wanting to see the area by bike!
We had the best time on the half day biking wine tour. This was my second time doing it and loved it just as much as the first time! Bikes were great, the drivers were amazing and so helpful. Very glad we got the e-bikes, wouldn’t have made it to the last winery without them!
Great experience. All staff was super nice. Explanations were very clear. Bikes are amazing. I needed help on the way and they responded immediately. I also changed my pick up point without any problem
The team was awesome and accomodating. We were very thankful for your assistance with helping one our older riders 👍🏽
If you haven't been on a bike for a while, I highly recommend spending a few extra dollars for an E-bike upgrade. It made the pleasant 15km Arrowtown to Gibbston Valley Winery trail more pleasurable (one of the options). I didn't get puffed at all and was so thankful I upgraded when I hit a few uphill inclines. Treat yourself at the end if you arrive a little early at the winery 🧀 🍷.The team at Around The Basin Bike were friendly and efficient and booking was simple.
Group of 12 -- we had an awesome time on the QT Trail, the bikes were great. The only blemish to an otherwise top experience. The 2 working the front desk we're helpful or informative. We arrived and I checked in with them, and wasn't told anything, just a few single word answers when I probed. They were looking at the computer the whole time. It wasn't until the driver arrived that I knew what was going on.But yeah, 5 stars for the otherwise great crew, bikes, experience!
I did the half-day tour and found it extremely dangerous, particularly for children as the bike paths are loose and narrow and there are no rails on the sides of the mountains. I also had an accident myself where I came off my e-bike and landed face first onto a rock, which cut my face open and broke my two front teeth. I rolled into rapids which took me underneath the bike path, luckily my leg got caught in the bike because that stopped me from going any further. Then, because there’s no phone reception or roads, I had to walk almost an hour in my cold wet clothes until an ambulance could get to me. I understand this isn’t the bike company’s fault but I do think there needs to be more caution signs and awareness. It could have been so much worse!
Easy booking & friendly informative staff, bikes were brilliant, Wine trail was epic and easy. Wife used a electric bike... now I've got to buy her one! (Cheers Steve!)
Great service sorted me out last minute with a bike for a couple of days - thank you, will be back
A fantastic way to explore the surrounds of Queenstown! We did the self guided tour from Arrowtown to Queenstown which took around 3 hours on e-bikes. The tracks are very well maintained and not too difficult if you are fairly confident on a bike, easy for beginners too as you can just take your time. Maps are provided and very easy to follow 🙂 unless you are up for a challenge, I’d definitely recommend upgrading to an e bike as there are a few steep hills along the way and you do get a little tired towards the end of the ride.
Fantastic family experience, 4 adults, 3 kids. We did the half day self guided ride from Arrowtown to Gibston Valley winery. Easy riding on a well maintained gravel path, some hills but nothing extreme. E-bikes make it all the more pleasant, especially while towing. Staff were incredibly patient and waited longer than expected for our young daughter to confidently ride on the tag along bike. Very good service indeed.
Really great service and the trails were easy to follow. The front office staff and the driver were really personable
The price was worth it - our family of four enjoyed the day immensely and would do it again in a heartbeat!The views and the tracks were A+Such an amazing time and would recommend to all!!
One of our trip highlights! Thanks for the great experience from the ride over to Arrowtown, safety and how to use the bike info, and the well maintained trails. We’re e-bike converts. And even in the winter the scenery was to die for!
Nice easy booking and check in process. Bike shop was easy to find and the staff friendly and helpful. The bikes were ready for us when we got there and seemed to be well maintained. Had an amazing day out cycling around the lake and along the Shotover river. We packed a picnic lunch so stopped along the way. Very glad we got the electric bikes as it just smoothed out the hills and allowed us to cover so much more ground.
We enjoyed the easier Frankton Track around Lake Wakapitu. Gorgeous scenery.Ride w different people was matched w the pedal-assist e-bike.I’m tall and they had a tall bike.Note: you may have to turn off and on again to activate pedal-assist. If you don’t feel it on HIGH, reboot the electric.#SeeYourWorld
Thanks Conor for sorting us out with a couple of ace bikes, for a superb day of riding out to Jack's Point! 31mi return, varying terrain, fairly easy except for a few hills near Jack's Point, the views are totally worth it! We called in to the cafe at the golf club for lunch, it was a great spot, highly recommended. Sweet as!
Awesome experience and a real highlight of our trip. We hired e-bikes and rode from arrowtown to Queenstown via kawarau bungee. It was 45km in total and a very scenic ride. Bikes were in excellent condition and the staff were fantastic!
We hired e-bikes (best decision!) and did the Arrowrorn to Queenstown train. Amazingly experience, we loved it! From the fact the you get a shuttle to Arrowtown then ride one way to to spectator scenery to all the staff the whole experience was amazing! Thank you!Highly recommended!!
Our family was in Queenstown for the last leg of our southern island road trip and decided to do a spontaneous bike ride. Called almost every bike shop in Queenstown but they were mostly booked out given it was high season (just after Christmas) and we had a 4yo, 5yo, 7yo with us and needed a trailer or tandem bike of some sort and/or junior bikes with trainers. Around the basin was also booked out but gave the suggestion that we could pop by after lunch to see if any of the morning rentals returned their bikes early. Really appreciated their suggestions for us to work around instead of an outright no. We did that and they managed to scramble up 1 e-bike with a trailer for 2 kids, and 1 junior bike (no training wheels), and 1 regular bike. It was a fantastic idea for us to go for 1 e bike with the trailer and 1 regular bike instead of 2 e bikes or 2 regular bikes. My husband took the e bike with the trailer and younger two kids in it and it worked out to be about the same speed with my riding a regular bike without the extra trailer weight. The only problem left was that my eldest, the 7yo had to take the junior bike without trainers as there wasnt much of a selection left. Being city folk from Singapore, we didn’t get him a new bike ever since he outgrew his toddler bike with training wheels about 2 years ago. He was extremely rusty and not confident about riding without training wheels on dirt paths around the lake no less. One staff in particular from Around the Basin, I think her name is Jessie (sorry if I got it wrong, he remembers it starts with a J) was super encouraging and even took time to run along side him down the hill right outside the shop to get him started on the big boy bike. She gave excellent advise of looking straight ahead instead of down and would run ahead of him telling him to look at her and ride toward her. When we eventually set off he was still wobbly, but 2 hours and 2 rounds around the lake later, he peddled back into the shop and excitedly gave her a hug saying he did it! Great service and fantastic staff. Was a wonderful end to our travels in New Zealand. And special thanks to J for giving our boy a confidence boost. We’re gonna pick out a new bike for him soon 🙂
Awesome experience! Very easy to work with and organize, even last minute. Set my whole family up and had a fun ride. Lots of options, great way to spend a day in Queenstown and see the sights.
We did the 3/4 day winery bike tour on ebikes. The team were super friendly and helpful. Very professional. It was a fun day and the scenery was spectacular. Loved stopping off and watching the bungee jumpers. I would not hesitate to tell anyone to do it.
We had a fabulous day mountain biking watching bungee jumping and visiting wineries. Josh was an absolute gem. So helpful and knowledgeable. I can highly recommend this place. 5 stars plus.
The guys at Around the Basin were very friendly, helpful and efficient. They really looked after us. We did the Arrow River Bridges Trail which was pretty easy going (very easy with e-bikes!). The scenery was spectacular and the winery at the end was very welcome.My bike broke down about half way and I had to phone for help. They arranged for a replacement bike to be brought out to me ASAP. We lost a bit of time at the winery at the end, but the problem was dealt with as quickly and efficiently as possible.We had a great time today and would recommend any of the Around the Basin bike tours.
Really enjoyed this ride. Great scenery, the light snow in winter probably increased the experience.Would suit most levels of fitness, as they give you plenty of time to complete the ride. Highly recommended.
Loved our bike tour we road from Arrow town to Queenstown so easy and the scenery is so breath taking we just had to keep stopping to take photos with the snow falling on the mountains and all the different wild life will definitely be coming back to do it again. The guys helped us out with setting up the bikes and plenty of knowledge on the area we recommend this company to everyone
Very friendly and helpful. Bikes are great, well maintained (suggest adding a bell as there are many people sharing the trail). Also would be nice to have a bit more time in winter. Otherwise, awesome experience!
Absolutely loved our tour! The bike ride was beautiful and was so much fun (definitely happy we upgraded to e-bikes) and the wineries and breweries we stoped at were great! Couldn’t recommend this more if you’re in for a fun boozy day!
Electric bikes are meant for gravel paths and not much more. Not recommended for shredding park or downhill trail. Can be done but nothing like a trail bike. Would recommend renting from somewhere else if looking to ride downhill trails. Great for riding around the lake and town though.
Fantastic day out on the trails doing the Arrowtown to Queenstown ride 35km. We hired conventional mountain bikes and they were great - felt safe and secure on them. Shuttle service was useful for us as well. Helpful and friendly staff which made the whole experience that much better. Highly recommend this company. Thank you.
Such a great activity and reccomend to any one heading to queenstown and is a must do! The view of Gibbston Valley are amazing! Thank you to Lisa the owner who took us out to the start and to Josh for driving us back and he's such cool young person living his best life and his customer service, friendliness was outstanding! Our group of six Thank you very much! 😊
Fabulous day out with the e-bikes. Staff were amazing, transfers to and from drop off points were very well organized, and it was just such a fun day using the e-bikes to visit the wineries. Highly recommend for any age-group - anyone can manage this with an e-bike! Will definitely be back to do this again next time we're in Queenstown
Super convenient and friendly staff. Small family owned business with very personal service. Bike worked perfectly and electronic assist was key to this ride! easy to read maps to make sure I would get lost. Highly recommend!! 👍🏻 👍🏻
We enjoyed the ride from Arrowtown to Queenstown, beautiful scenery in every direction, great bikes. The staff were great, made the experience all the better.I do think maybe they need to have someone unfamiliar with the area doing the signage. Some sign posts were less obvious than others.
Went for the full day winery tour from arrowtown - amazing experience!Bikes are excellent (would recommend getting the e-bikes), views are great, and staff are super friendly! Will be back for other trails soon
Great self-guided tour from Jack’s point to the shop. Was well informed, given a map and lots of tips about keeping safe out on the trail. We had an amazing day! E-bike was worth the wee bit extra! It meant we got tack on a bit more of a ride at the end and headed out to the shotover river bridge.
Such a great day out! Highlight of our 3 day stay in Queenstown. We booked the 3/4 day tour and visited a few wineries. Service was excellent - both the shuttle drivers were great. Bikes were very good quality… highly recommend an eBike.
Hamish was so helpful and friendly. Right on time and full of tips for this tour . Also they took the time to pick us up at 3 different locations, it is so convenient to don't have to drive at all during the day. We had such a good day .
What an amazing day! The staff here are fantastic, with so many different options it’s hard to know which one would be right for us but they had us sorted it no time. E-bikes definitely the way to go. Thanks heaps team you rock 👍
Electric bikes great fun, did a ride to wineries in Gibson Valley easy ride great views over bridges. Friendly staff, highly recommended in
Thanks Steve, Lisa and team. Awesome day out.Quality bikes. Both electric and conventional. Drop off and pick up service. We did the Gibbston Valley wine trail and I would recommend it to everyone.
Great communication and service, was very easy to get it done for a large group! We ended up going slightly overtime accidentally but the staff were very understanding and accommodating! Highly recommend!
I would recommend Around the Basin bike hire to all. We were a bit of a disorganised group (sorry!) that chopped and changed our plans a few times. Despite this, the team were always happy to accommodate and were very patient with us! Thank you! We had so much fun! They also gave us good practical recommendations in terms of doing the tour with kids.
What a fantastic bike ride. We are a family of three with a nine year old daughter. We did the half day tour from Arrowtown to Gibbston Valley Winery. The scenery on the trail is incredible. The trail is a mix of gravel path, country roads and bridges. The staff were fantastic, both in the office and on the trail. Highly recommend
What a great experience. Most of our group hadn't ridden a bike in years and they loved our day biking from Arrowtown to Queenstown, with a slight detour thrown in to visit Gibbston Valley winery. We were all over 50 and all used E bikes which made the whole experience that much more enjoyable, knowing we had that extra bit of boost to help us up the hilly parts. The team at Around the Basin Bike Tours was great and I highly would recommend them to anyone. Thanks
We've had an amazing two days biking with Around the basin. Amazing service, beautiful scenery. Could not reccomend enough!
I enjoyed the trip very much, Steve is very friendly and greatest service! ????The view is worth of a whole day and the Cargo brewery pizza is delicious ????
Incredible customer service. An amazing afternoon spent traversing the incredible rural landscapes of queenstown. We earned all the wine we drank with the cardio we did but it wasn’t that tricky. Would highly recommend for an afternoon out.
My friend and I did the full day wineries tour and it was fantastic, the driver was great and informative and you get the feeling they'll go out of their way to make your experience as enjoyable as possible, the views and track were superb. The bikes were nice and in great condition, the length of ride gave you plenty of time to have a look around Arrowtown, stop for lots of pictures and exploring and of course pop in to plenty of wineries! Can't recommend enough and i'll be back next time i'm in Queenstown
Very well organised by great team. Best pick in Queenstown for bike rental, so look no where else. Arrowtown - Queenstown route was quite challenging w kids trailer but v rewarding as well.
Can’t say enough good things about this adventure. My wife and I tried the e-bikes for the very first time and were pleasantly surprised not to mention occasionally exhilarated! Hamish our tour organizer was professional, knowledgeable, friendly and ready to assist with any concern. We did the afternoon bridges tour that included a winery tasting which was very pleasant but mostly we enjoyed the thrill of the trails and scenery out of Arrowtown towards the wineries. The track itself had both uphill and downhill stretches as well as many flat areas. The bikes were well-maintained modern and you could go quite fast with the boosted capability if you wish to. A fantastic experience five out of five.
My husband and I did a second tour with this company. They are simply the best. This time we got to go along with Lisa one of the company's owners. My parents are a bit older and do not have much experience biking and she was so accommodating. They loved it too! The views along the bike are stunning. This is a must do if you are in Queenstown! You can even rent bikes from them which we also did. They are in great condition.
